Contact Us

Have questions, feedback, or need support? We're here to help! Reach out to us through any of the methods below.

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible. We typically respond within 24-48 hours.

Please provide as much detail as possible to help us assist you better.

Get in Touch

Email Us

For general inquiries and support

info@telieacademy.com

Customer Support

For technical issues and help

support@telieacademy.com

Educational Content

For course-related questions

education@telieacademy.com

Partnerships

For business collaborations

partnerships@telieacademy.com

Business Hours

  • Monday - Friday: 9:00 AM - 6:00 PM EST
  • Saturday: 10:00 AM - 4:00 PM EST
  • Sunday: Closed

We aim to respond to all inquiries within 24-48 hours during business days.

Frequently Asked Questions

How do I access premium course materials?

Premium course materials are available to users with active premium subscriptions. You can upgrade your account through your profile settings or contact our support team for assistance.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment methods. All payments are processed securely through our trusted payment partners.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time through your account settings. Your premium access will continue until the end of your current billing period.

How do I report a technical issue?

For technical issues, please email us at support@telieacademy.com with a detailed description of the problem, including your browser, device, and steps to reproduce the issue.

Do you offer refunds?

We offer refunds within 30 days of purchase for first-time subscribers. Please contact our support team if you believe you're eligible for a refund.